This is another example on our list of home business ideas that caters toward outgoing individuals—people who don’t mind talking on the phone and who like guiding others and helping them solve problems. Many companies now outsource their customer service to home-based representatives, so you should have no shortage of potential clients—after all, any service- or product-based organization is more than likely going to have some kind of customer support need.
The internet is the great equalizer. In business specifically, it has leveled the playing field. Anyone can start a money-making online business—anyone with a computer, that is. But here’s the thing: virtually no technical experience is needed. Today there are plenty of tools you can use to build an online business that makes the technical work a lot easier than it was in the past.
A customer persona is a fictionalized representation of a specific type of customer based on demographics and interests. Typically, a business will have several customer personas if they are selling to multiple customer types. You need to figure out which customer personas fit your business, because it’s important to know the demographics you should target in your market research.